Delivery Information
Delivery Information
Effective Date: 20/01/2024
At Wanderlustress, we understand the importance of timely and accurate delivery of our social media management services. The following outlines our approach to delivering services, content, and reports to our clients ("you" or "Client").
Service Delivery Timeline
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Project Kickoff: Once the contract is signed and initial payment is received, we will begin the onboarding process within 7 business days. This includes gathering all necessary information, account access, and initial strategy discussions.
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Content Calendar: A content calendar will be developed and shared with you within 7 days of project kickoff. This calendar will outline the schedule for posts, campaigns, and other social media activities.
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Regular Updates: We will deliver content (posts, stories, videos, etc.) for your approval according to the agreed-upon content calendar. Delivery times will vary based on the complexity and volume of content.
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Campaigns and Promotions: Special campaigns, promotions, or time-sensitive content will be delivered and scheduled according to the specific timelines discussed during our strategy sessions.
Changes to Delivery Schedule
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Amendments: Any changes to the agreed-upon delivery schedule or content calendar will be communicated in advance and mutually agreed upon.
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Unforeseen Delays: In the event of unforeseen circumstances (e.g., technical issues, platform outages), we will notify you immediately and work to resolve the issue as quickly as possible.
Contact Information
If you have any questions or concerns about the delivery of our Services, please contact us at:
HKC Media ltd